photoelectric devices

SVTronics Inc.

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Your cover of the March 2002 issue of Call Center Magazine shows keyboards on the desktop. That is not correct – they should all be on extended keyboard trays with the mouse on the same tray for ergonomics. Many issues arise with workers who cannot adjust the keyboard to the appropriate height for them. You should be more careful in what is shown as many managers may choose to copy what you show and end up with problems for the employees.

EETInfo No. 633

Toshiba

ams

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EETInfo No. 633

Sounds like a no-brainer – but using the contact center as a market research tool runs counter to established business practice. Companies are paying market research firms millions to call up and interview people during the SuperBowl. These people are on their fourth beer and not thinking about your product,” points out Lior Arussy, vice president of the Customer Experience Management Division of NICE, one of the first names in contact center recording. But people who've taken the trouble to call you – people who know your products and are giving you valuable free consultation – these people, you are paying other people to hurry up and hang up on, in the name of efficiency!”

FLIR Lepton

ON Shore Technology

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Sounds like a no-brainer – but using the contact center as a market research tool runs counter to established business practice. Companies are paying market research firms millions to call up and interview people during the SuperBowl. These people are on their fourth beer and not thinking about your product,” points out Lior Arussy, vice president of the Customer Experience Management Division of NICE, one of the first names in contact center recording. But people who've taken the trouble to call you – people who know your products and are giving you valuable free consultation – these people, you are paying other people to hurry up and hang up on, in the name of efficiency!”

Pittsburgh, Pa. — An upgraded version of the Maxwell electromagnetic (EM) simulation software tool has been developed for communication designers. Version 9.0 of this software tool is capable of solving 3D applications that involve voltage or current sources with arbitrary waveforms. The upgraded tool also offers the ability to calculate core loss, including the eddy, excess, and hysteresis loss of materials.

Jewell Instruments
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